Increasing Associate Retention

Automotive SaaS Supplier

Background

Like many organizations, the client was experiencing significant turnover and wasn’t maintaining full employment. Employees were clustered in centralized locations far from their assigned territories resulting in expensive travel or lack of client visits.

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Results

With changes enacted by Wirthy, the Client field associate turnover dropped to 31% annually with 13% as a result of internal promotions.



Process

Wirthy’s initial focus on developing proper Structure / Territory Alignment helped build field force efficiencies and time savings by lessening cross-country travel loads. Finding the right candidates with customized Candidate Personas allowed for better Talent Acquisition within assigned regions.

TESTIMONIALS